Talk to sales
Book a 30-minute consultation.
Talk to our team about Managed Virtual Medical Assistants, managed call center coverage, or a white-labeled support squad. No sales pressure - we'll tell you honestly if we're a fit.
Book on Calendly →
Contact
Let's talk. No form. No funnel. Just a conversation.
Three ways to reach us. Pick whichever fits your week. The founders, account managers, and healthcare intake specialists who actually run the work are all on US time in Doylestown, PA.
Prefer to talk live
Call us. A real human answers.
US business hours. If you are a healthcare practice, ask for the healthcare intake line and we will route you straight to a specialist.
Call 877-775-3667 →Async is fine
Email us any time.
For general questions, RFPs, referral partnerships, or media inquiries. Typical response time is under one business day. Existing clients: please use your Squad Leader for faster routing.
info@helpsquad.com → Our office
US-managed from Doylestown, Pennsylvania.
Founders, account managers, and escalation paths live on US time. Offshore for capacity, onshore for accountability. Come by if you are ever in the neighbourhood - coffee is on us.
Quick answers
Common questions before you reach out.
Why no contact form on this page?
Forms add friction and funnel you into generic drip campaigns. A Calendly link, a phone number, and a mailto get you to a real person faster. Pick the channel you prefer.
Are you HIPAA-compliant?
Yes. HelpSquad signs a Business Associate Agreement at the company level - not with an offshore VA or agency. Secure virtual desktops, role-based access, and documented procedures are built into every healthcare engagement.
How fast can you staff a virtual medical assistant?
About two weeks end-to-end: 30-minute discovery call, role design, candidate pre-qualification, your interview round, HIPAA onboarding. We have seen it done in seven days for urgent cases.
What should I bring to the consultation?
Bring the work. The more specific you can be about the tasks you want to offload (EHR name, call volume, hours of coverage, tools used), the more useful the call. If you only know the pain, that is enough too.
Ready when you are
The fastest way to talk to a human.
Most clients start with a 30-minute call. We ask about the work, you ask about us, and either of us can say "not a fit" without hurt feelings.